We do not offer returns or refunds. However, exchanges are allowed only in cases of defective, damaged, or incorrect items received.
Please check product details, sizes, and specifications carefully before placing your order. We reserve the right to deny exchange requests that do not meet our criteria. Orders cannot be cancelled, refunded, or modified after confirmation.
Eligibility for Exchange
Exchanges will be accepted only if the item received is:
Defective
Damaged
Incorrect Product Sent
Additional conditions:
Exchange requests must be raised within 1–2 days of delivery.
Item must be unused, unwashed, and in original packaging with tags intact.
We require an unboxing video for verification of claims.
Sale/Offer items are not eligible for exchange.
We do not accept returns for reasons such as dislike, size issues, or color variation.
Upon receiving the product, our team will inspect it and approve/deny based on the above criteria.
How to Request an Exchange
To raise an exchange request:
Contact us within 1–2 days of delivery at: 📞 +91 9443038100 / 8072003033
Share the following details:
Order Number
Clear Photos of the issue (or unboxing video)
Brief description of the problem
Our team will review and update you regarding approval or rejection.
Sending the Product for Exchange
Once approved, you must ship the product back to us via any courier that provides door delivery.
We do not have return pickup options as we do not work with e-commerce logistics for returns.
Exchange/replacement will be processed only after we receive and inspect the returned item.
The returned item must pass quality check (unused, unwashed, tags intact).
Important Note on Sets, Multipacks & Combos
Exchanges apply only to complete products.
Sets, multipacks, and combo packs are considered a single unit and cannot be partially exchanged.
Example: If a 3-piece combo has an issue, the entire combo must be sent back — not just one piece.
